Privacy Policy

Effective Date: July 15th, 2024.

1. Introduction

Dr Boffin ABC is an interactive learning app designed to teach your child the alphabet in a fun and engaging way. Operated by DR BOFFIN LLC, (collectively referred to as “Dr Boffin ABC,” “we,” “us,” or “our”), we are dedicated to protecting your privacy and that of your child. We aim to ensure that you, as a parent and/or legal guardian (collectively “Parent(s)”), feel secure and confident in how we manage your data, whether you are using our mobile application (“App”), websites, or other services (collectively referred to as our “Services”). We’ve prepared this Privacy Policy to explain how and why we treat the personal information we collect, and how you can exercise your rights. We encourage you to read the Privacy Policy carefully, and if you have any questions, please contact us as set forth in “Contact Us” below. We may modify this Privacy Policy in accordance with applicable law at any given time. We try to always keep the Privacy Policy up to date. If we make a material change to the Privacy Policy, we’ll provide you with appropriate notice in accordance with legal requirements, such as by email. Also, we will solicit and obtain verifiable parental consent if our privacy practices change in a way that such consent becomes needed.

WHAT YOU NEED TO KNOW

• Parents are in control. Parents download our App and create accounts for their children during the initial setup process.
• The App operates within a closed ecosystem. Our Services are designed to prevent children from accessing the broader internet or sharing personal information with anyone other than their parents.
• Our promotional and store websites target adults, utilizing standard web tracking technologies to support our advertising and analytics efforts. We may collaborate with third parties who use industry-standard technologies such as cookies to track visitors to our adult-oriented websites. These third parties use this information to encourage adults to purchase our products and Services, including on other websites. Adults can manage this tracking by adjusting their cookie settings (such as through the cookie banner on our promotional website) or by contacting us as detailed below. We do not utilize data collected from children for marketing purposes.
• We aim to collect only the necessary information to ensure our Services function properly. The App does not gather any biometric identifying information such as facial geometry or voice prints. Although we may invite you to participate in more in-depth research sessions (with your consent), the App will not request your physical location or other sensitive information, such as race, sexual orientation, or health details.

2. We utilize the information collected from you to:

• Provide, manage, and enhance your experience with our Services, including presenting personalized content.
• Process and complete your requests and/or orders for products, services, information, or features, such as specific functionalities of our products and/or services.
• Address your inquiries or concerns. Send you administrative messages and notifications, including those about changes to the Services, and updates to our Terms and Privacy Policy.
• Deliver push notifications to your mobile device to offer updates and other pertinent messages. You can manage push notifications from the “Settings” page of the mobile application.
• Enhance and improve services, as well as develop new products, services, or features.
• Enable communication and interaction between users.
• Manage your account settings, set up your profile, and register your information.
• Ensure the technical functionality of our Services, including troubleshooting, resolving issues, securing the Services, and preventing fraud and abuse.
• Respond to customer support inquiries and issues, and resolve disputes.
• Create, review, analyze, and share technical information.
• Analyze trends and user traffic, track purchases and usage data.
• Advertise our Services on third-party websites or mobile apps.
• Market, process, or fulfill promotions sponsored or administered by us.
• Request feedback from users.
• As required or permitted by law.
• As we, at our discretion, determine necessary to ensure the safety and integrity of our users, employees, third parties, the public, and our Services.
• Identify unique users across devices.
• Tailor advertisements across devices.

Aggregated Data

We may anonymize and compile data gathered through the Service, utilizing it for any legal purposes.

Child User Information

Data collected from Child Users may be used for the following purposes:

• To evaluate a Child User’s performance in various activities, including their use of specific features of our products and/or services.
• To tailor the learning experience to meet the Child User’s educational needs.
• To analyze, create progress reports, or assess a Child User’s performance.

Information collected from Child Users is strictly not used for marketing purposes. Specifically, Personal Information from Child Users will never be used for targeted advertising, developing behavioral marketing profiles, or shared with independent third parties for marketing.

Information from Both Adult and Child Users

Data collected from both Adult and Child Users may be used to:

• Enable us to evaluate and enhance the Services, its educational content, and other services, including the use of specific features of our products and/or services. For example, to enhance our content and user experience.
• Conduct research, assessments, and improvements on the educational effectiveness of the Services.
• Gain insights into our user base.

We may also use this information to:

• Customize and personalize users’ viewing and content consumption experience, for example, by measuring a Child User’s performance in activities and adapting their learning path according to their educational needs.
• Maintain and analyze the performance of the Services.

Third-Party Cookies

These third parties may utilize cookies to gather data about you while you use our website. The information collected might be linked to your Personal Information or could include details about your online activities over time and across various websites and online services. They might use this data to deliver interest-based (behavioral) advertising or other targeted content. You can configure your browser to reject all or some browser cookies or to notify you when cookies are being sent. However, if you choose to refuse browser cookies by enabling the appropriate setting on your browser, you may not be able to access certain parts of our website. Unless you have set your browser to refuse cookies, our system will issue cookies when you navigate to our website.

Service Improvement and User Customization

To enable us to evaluate and enhance the Services, its educational content, and other services we offer, including the use of specific functionalities of our products and/or services, we use collected data for various purposes. For instance, this data helps us to:

• Improve our content and user experience.
• Conduct research, assessments, and enhancements of the educational effectiveness of the Services.
• Understand our user base better.

We also use this information to:

• Customize, adapt, and personalize the viewing and content consumption experience for users, such as by measuring a Child User’s performance in activities and tailoring their learning path to their educational needs.
• Maintain and analyze the functioning of the Services.

Legal and Protective Uses

We may use the information as we deem necessary or appropriate to:

• Comply with applicable laws, including those outside your country of residence.
• Adhere to legal processes.
• Respond to requests from public and governmental authorities, including those outside your country of residence.
• Identify and enforce our terms and conditions.
• Protect our operations or those of our affiliates, including the security of the Services.
• Safeguard our rights, privacy, safety, or property, as well as that of our affiliates, you, or others.
• Pursue available remedies or limit the damages we may incur.

3. When We Share Information with Third Parties

We may disclose your information, which could include registration details, profile data, shared content, and location information, to the following third parties or under the following conditions, as detailed in this Privacy Policy:

Online Forums

Information you post in a Company forum can be viewed by any Site Visitor or Registered User who accesses the forum.

Third-Party Business Partners, Service Providers, Contractors, or Agents

We may share your information with third-party companies that provide services on our behalf, such as payment processing, order fulfillment, video conferencing, scheduling, data analysis, marketing services, advertising services (including re-targeted advertising), email and hosting services, consumer survey processing and administration, and customer services and support. Additionally, we may share your information with third-party companies we collaborate with to offer certain services to you as part of the Services. The collection and use of information by these partners are subject to their privacy policies and other terms. It is recommended that you review their privacy policies, terms, and agreements.

Analytics and Data Enrichment Services

We utilize third-party analytics to gain insights into your usage of our Services and to enhance our Services. We may share your contact information, registration data, technical details, usage information, or de-identified data with data enrichment services. These services match such information with publicly available database information, including contact and social data from other sources, such as your email address, gender, company, job title, photos, website URLs, social network handles, and physical addresses. This combined information helps us communicate with you more effectively and in a more personalized manner.

Marketing

We do not rent, sell, or share Personal Information about you with other people or non-affiliated companies for their direct marketing purposes without your consent. The Services may allow you to opt-in to receive communications from third parties. If you permit us to share your Personal Information with these third parties, you may receive communications from them and are solely responsible for your interactions with them.

Legal Requirements and Similar Disclosures

We may access, retain, and disclose your Personal Information or other account details if we believe it is necessary or appropriate to:

• Comply with law enforcement requests and legal processes, such as a court order or subpoena.
• Respond to your requests.
• Protect your, our, or others’ rights, property, or safety.

Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, liquidation where the business will not continue as a going concern, receivership, sale of the Company’s assets, or transition of the Services to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. The use of your Personal Information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable Personal Information was collected.

Consent

We may also disclose your Personal Information with your consent.

4. Security

We implement measures to ensure that your information is handled securely and in line with this Privacy Policy. However, please note that no information system can be assured to be completely secure, so we cannot promise the absolute protection of your data. Additionally, we are not accountable for the security of information you send to the Services over networks that we do not manage, such as the Internet and wireless networks.

5. Children’s Privacy

In accordance with The Children’s Online Privacy Protection Act of 1998 and its rules (collectively, “COPPA”), we collect certain information from children. COPPA requires verifiable parental consent. Since this personal information is not shared with third parties and is used only by us for the operation of the service, we obtain email-plus consent from parents in this scenario. Children can continue using the app without these features and thus without providing us with Personal Information.

Automatic Information Collection and Tracking

We use technology to automatically gather information from our users, including children, when they access and navigate through the website and use certain features. The information collected through these technologies may include:

• One or more persistent identifiers that can be used to recognize a user over time and across different websites and online services.
• Information that identifies a device’s location (city and country).

We may combine non-personal information collected through these technologies with Personal Information about you or your child that we collect online. For details about our automatic information collection practices, including how to opt-out of certain information collection, please refer to the Cookies, Automatic Data Collection, and Related Technologies section in this Privacy Policy.

How We Use Your Child’s Information

We utilize the information collected automatically through technology and other non-personal information to enhance our website and deliver a better, more personalized experience by enabling us to:

• Estimate our customer size and usage patterns.
• Store information about the child’s preferences, allowing us to customize the content according to individual interests.
• Speed up searches.

6. How to Access, Change, or Delete Account Information

An Adult User can review or modify the information they provided during the registration for the Services, including adding or removing Child profiles from the Account, by updating the information through the Parent’s Area of the app. Additionally, Users may contact us at any time to request a review of, or deletion from our records, any Personal Information provided about Child Profiles associated with their Account, or to stop collecting Personal Information from those Child Profiles, as applicable.

To proceed with the deletion, you need to send an email to support@drboffin.games. Once you confirm, we will delete the account and all associated data. You will receive an email once all the data is deleted.

Please keep in mind that a request to delete Personal Information may lead to the cancellation of your Account. When we change or delete any Personal Information at your request, we will make good faith efforts to update our active databases as soon as reasonably practicable. Note that changes to settings may not be immediate and are subject to our operational and maintenance schedules.

7. International Users

We store user information on servers primarily located in the United States, but we may also store information on servers and equipment in other countries. If you are accessing our Services from outside the United States, please be aware that the data and personal information you submit may be transferred to and stored on servers in the United States or other countries. The data protection and privacy laws of the United States and/or these other countries may not be as comprehensive as those in your own country. By submitting your data and/or using our Services, you consent to the transfer, storage, and processing of your data in the United States and other countries where we may store data.

8. California Specific Terms

Residents of California have the right to request the following information from us once per year: a) details identifying any third-party companies to whom we have disclosed your Personal Information for their direct marketing purposes within the previous calendar year, and b) a description of the categories of Personal Information disclosed. If you are a California resident and wish to receive this information, please send a request to support@drboffin.games with "Request for California Privacy Information" as the subject line and include the details of your request in the body of your email. Our response will only include information required by law.

We are dedicated to offering you meaningful choices regarding the information collected on our Services for third-party purposes. This is why we provide options and information throughout this Privacy Policy. However, please note that we do not recognize or respond to browser-initiated Do Not Track signals, as the Internet industry is still developing standards, implementations, and solutions for Do Not Track signals.

9. Changes to Our Privacy Policy

Posting of Revised Privacy Policy. As we continually seek innovative ways to support your family’s educational needs through our Services, this Privacy Policy may be updated periodically. The effective date at the top of this document indicates the last time this Privacy Policy was revised. If we make any changes to the terms of this Privacy Policy, we will post a notification on our Services. Your continued use of our Services following such changes signifies your acceptance of the updated Privacy Policy and will be governed by the new terms. If you stop using our Services after such changes, the changes will not apply to you. Any updated Privacy Policy will replace all previous versions.

New Uses of Personal Information. Occasionally, we may wish to use Personal Information for purposes not previously disclosed in our Privacy Policy. If our practices regarding previously collected Personal Information change in a way that is materially less restrictive than the version of this Privacy Policy in effect when the information was collected, we will make reasonable efforts to provide notice and obtain consent for such new uses as required by law. Additionally, if our privacy practices change in a manner that requires verifiable parental consent, we will seek and obtain such consent.

10. Contact Us

We can be reached at support@drboffin.games for any queries

Our mailing address is: